Usb If Xhci Usb Host Controller Driver Problem

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Extensible Host Controller Interface (xHCI) clarifies the host controller interface for the Universal Serial Bus drivers of version 2.0 and above. But in some laptop computers, particularly some Dell or HP laptops, users are seeing an error message stating “This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)“. If you are facing this issue on your computer, don’t worry. There are some easy fixes to fix the issue on your device.



Fix 1 – Uninstall USB xHCI driver

Uninstalling the USB xHCI driver should remove the corrupted xHCI driver.

Step 1 – Uninstall the xHCI driver

Re: problem with USB-IF xHCI USB Host Controller I try to install all drivers that you show me, but still same - (This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)- that the note show in general settings of USB-IF xHCI USB Host Controller. Generic USB xHCI Host Controller Drivers. Product Category Version; ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft) USB: 6.3.9600.17797: 4/9/2015: ASMedia USB 3.0 eXtensible Host Controller - 0100 (Microsoft) USB.

1. Press the Windows key+X.

2. Then, click on the “Device Manager“.

3. When the Device Manager opens up, expand the “Universal Serial Bus controllers“.

4. Right-click on the “Intel(R) USB 3.0 eXtensible Host controller” driver and click on “Uninstall device“.

5. Click on “Unisntall“.

This will uninstall the xHCI driver from your computer. Reboot your computer and check if this offers any solution.

STEP 2 – Install Intel Driver Support Assistant

You have to install the Intel Driver & Support assistant on your device.

1. At first, go to the Intel Driver & Support Assistant (Intel DSA).

2. After this, click on “Download now“.

3. Once it is downloaded, double click on the “Intel-Driver-and-Support-Assistant-Installer” to install it.

4. Check the option “I agree to the license terms and conditions“.

5. Click on “Install“.

Wait till this installation process finishes up. After that, open up the Intel Driver & Support Assitant on your device.

The latest version of the xHCI driver will be installed on your computer.

Generic usb xhci host controller

This should fix the issue on your computer.

Fix 2 – Change USB selective suspend settings

1. Press Windows key+R.

2. Copy-paste this line in the terminal. After that, click on “OK“.

5. In the Power Options window, check out for the “USB settings“.

6. After that, expand the “USB selective suspend setting“.

7. Click on the drop-down beside ‘Setting:’ and then select the “Disabled” settings from the drop-down.

[NOTE– If you are enacting this on a laptop device, you will notice two options, ‘On battery‘ and ‘Plugged in‘ settings.

You can easily “disable” both these options. ]

8. After all these steps, click on “Apply” and “OK“.

Close Power Options.

Restart your computer to save the changes on your computer.

Fix 3 – Modify Registry Editor

If the selective suspend method doesn’t work for you, try these steps.

1. Click on the search box and write “regedit“.

2. After that, press the ‘Enter‘ key from your keyboard.

Warning – Registry Editor is a very delicate location on your computer. Before going further modifying the registry, we request to make a backup of the registry on your computer.

After opening the Registry Editor, click on “File“. Then click on “Export” to make a new backup on your computer.

3. After taking the backup, go to this location-

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUSBXHCI

4. Right-click on the space and click on “New” and then click on “DWORD (32-bit) Value“.

5. Name the key as “DisableSelectiveSuspend“.

6. Double click on the key to modify it.

7. Set the value of the registry to “1“.

8. Then click on “OK“.

Close the Registry Editor.

Fix 4 – Check for Windows Update

Windows delivers critical updates for the drivers on your computer.

1. Press the Windows key+I.

2. Click on the “Update & Security“.

3. On the left-hand side, click on “Windows Update“.

4. Then, click on “Check for updates*.

Windows will check for updates and install it on your computer.

*NOTE

Sometimes, there are some driver updates for your system. Those are usually listed in the’ Optional update’ section. Follow these steps-

a. You need to click on “View optional updates” to view the list of drivers.

b. You will notice a list of drivers ready-to-be installed on your system. Check all the updates.

c. After that, click on “Download and install“.

d. Once the updates are downloaded and click on “Restart Now“.

This should fix the issue on your computer.

Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.

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Please review the USB-IF Compliance Updates webpage frequently for the latest information regarding the USB-IF Compliance Program. The updates may contain information on test requirements and/or test procedures. Subscribe to the USB-IF Compliance Update Mailing List by emailing [email protected]

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The USB4CV tool Ver. 0.9.1.2 (Updated October 22, 2020) is available below.

NOTE 1: In order to use USB4CV, User Account Control (UAC) must be turned off. After turning off UAC, the system must be rebooted.
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The USB3CV tool Ver. 2.1.16.0 (Updated July 27, 2020) is available below.

NOTE 1: In order to use USB3CV, User Account Control (UAC) must be turned off. After turning off UAC, the system must be rebooted.
NOTE 2: The USB3CV tool is supported on Windows 7 and above.

Follow these instructions to download a JSON version of the USB-IF Company List:

  1. Click on this link: https://cms.usb.org/usb/api/usbif.json. Please wait until it loads completely.
  2. Copy the full contents of the JSON USB-IF Company List.
  3. Paste the full contents into a text file named usbif.json.

View .pdf version of Company List here: https://www.usb.org/developers

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This tool is used to test an xHCI controller for compliance to the xHCI Specification. This tool takes control over the USB host controller and renders all products connected to it unusable. Testing requires use of compliance devices, a device that supports LPM-L1, and samples of all speeds of devices supported by the xHCI controller being tested.

The XHCICV tool Ver. 2.2.4.0 (Updated October 30, 2020) is available below.

NOTE 1: In order to use XHCICV, User Account Control (UAC) must be turned off. After turning off UAC, the system must be rebooted.
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NOTE 1: In order to use HUB3CV, User Account Control (UAC) must be turned off. After turning off UAC, the system must be rebooted.
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Follow these instructions to download a JSON version of the USB-IF Company List:

  1. Click on this link: https://cms.usb.org/usb/api/usbif.json. Please wait until it loads completely.
  2. Copy the full contents of the JSON USB-IF Company List.
  3. Paste the full contents into a text file named usbif.json.

View .pdf version of Valid USB Vendor ID Numbers here: http://www.usb.org/developers

If you have any questions, please contact [email protected]

DualHostUSB3CV Tool

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NOTE 1: In order to use DualHostUSB3CV, User Account Control (UAC) must be turned off. After turning off UAC, the system must be rebooted.
NOTE 2 : The DualHostUSB3CV tool is supported on Windows 7 and above only.

Follow these instructions to download a JSON version of the USB-IF Company List:

  1. Click on this link: https://cms.usb.org/usb/api/usbif.json. Please wait until it loads completely.
  2. Copy the full contents of the JSON USB-IF Company List.
  3. Paste the full contents into a text file named usbif.json.

View .pdf version of Valid USB Vendor ID Numbers here: http://www.usb.org/developers

If you have any questions, please contact [email protected]

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Usb Xhci Compliant Host Controller Fix

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If you have any questions, please contact [email protected]

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Follow these instructions to download a JSON version of the USB-IF Company List:

  1. Click on this link: https://cms.usb.org/usb/api/usbif.json. Please wait until it loads completely.
  2. Copy the full contents of the JSON USB-IF Company List.
  3. Paste the full contents into a text file named usbif.json.

View .pdf version of Company List here: https://www.usb.org/developers

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